Acolad is the global leader in content and language solutions. Its mission is to support companies in every industry to scale across markets and enable growth through cutting-edge technology and localization expertise. Established in 1993, the group is present in 23 countries across Europe, North America, and Asia, with over 1,800 employees supported by a network of +20,000 linguists around the world.

At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed.

Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the world’s leading brands.

Check out Our brand video to learn more about us!

We have a current opening for a Technical Writer/Labeling Specialist within our North American team.

The main purpose of this role is to develop and maintain global source technical writing spanning customer-facing packaging and labeling content including printed inserts, instructions for use, and software strings micro-copy.

Main Responsibilities include -

• Collaborate with cross-functional teams and content strategist to develop new packaging, labeling, and software strings deliverables to support global product launches and product updates within defined timelines and budgets.
• Manage labeling development projects by identifying necessary inputs to writing deliverables, scoping relevant changes, and considering impacts across global source assets for production artwork team handoff.
• Participate in and facilitate meetings to explore all angles of patient-centric content including reviews with stakeholders for design output approval.
• Write clear and concise instructions for use of medical devices and apps, adhering to content guidelines, and collaborating with clinical teams to ensure user understanding.
• Ensure compliance to regulatory requirements (FDA and other notified bodies).
• Support the development and implementation of content strategies and best practices to optimize consistency, content re-use, single-sourcing, and topic-based authoring.
• Ensure adherence to content model by coding XML-based source content (DITA) into component content management system (CCMS).
• Foster positive client relations through collaborative approach to review process, while providing meaningful constructive advice to improve quality.
• Execute compliant design development and change management processes (QMS).

Requirements

Educational Background

• Bachelor's degree with an emphasis on English, Journalism, Technical Writing, Content Strategy, Medical Writing, or equivalent experience preferred.

Professional Experience

• 3-5 years of technical writing experience, with focus in pharmaceutical or medical devices a plus.
• Knowledge of cardiac medicine a plus.
• Experience with structured authoring, especially DITA.
• Experience participating in the iterative design process.
• Experience working under regulatory and clinical restrictions preferred.
• Knowledge of UX design process preferred.

Professional Skills Required

• Project Management
• Patience for extensive research & testing job
• Attention to Detail
• Customer-Oriented
• Self-Guided
• IT - Algorithmization, Java, MS Office, Appium for iOS & Android, JSON< XML, HTML & Image Processing.

Benefits

Acolad offers a comprehensive benefits package. New employees are eligible to receive benefits on the first day of the month after their start date. Highlights of the program include

• Medical, Dental, Vision, Life Insurance, Short-Term Disability, Health Savings and Flexible Spending Account options.
• Many other voluntary options to choose from: Voluntary Life Insurance, Long-Term Disability, Buy-Up Short-Term Disability, Identity Theft, Legal Insurance and Critical Illness Insurance.
• 401(k) plan with 50% match on 12% employee contribution - providing an employer contribution of up to 6%.
• In addition to the benefits package, Acolad also offers the following time off:
• Starting with 15 days of paid time off annually, with ability to move to 28 days within five years of tenure.
• Nine paid holidays per year.

Salary base range for this position is between $70K to $90K, dependent upon experience and physical location. This position is eligible for variable compensation in addition to the base salary.

This opportunity will close March 1, 2024

Acolad is committed to creating a diverse and equitable workforce. We believe that diversity, equity, and inclusion in all its forms—gender, age, disability, marital status, ethnic or social origin, religion, belief, or sexual orientation—enrich the workplace. It opens opportunities for individuals to express their talents, both individually and collectively, and strengthens our ability to adapt to a changing world. As an equal opportunity employer, we welcome and consider applications from all qualified candidates, regardless of their backgrounds.

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About the company

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Acolad is an international leader in language and content solutions, services and technologies. Represented by the brands Acolad, TextMaster and Ubiqus, the group is present in 25 countries and has a network of over 2,500 internal experts worldwide and +20,000 external linguists.

At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed.

Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the world’s leading brand.

www.acolad.com

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