About Paper Giant

Paper Giant uses design and technology to help organizations understand, imagine, and change. Known for expertise in strategic design, product strategy, co-design, and design research, we strive to create a positive impact by focusing on the perspectives and lived experiences of those affected by our projects.

In the past year, our projects have included developing a design system for one of Australia’s leading financial institutions, co-designing outcomes to support people transitioning from prison, and facilitating national discussions on energy performance.

We are a fully remote team primarily based in Melbourne and offer flexible desk arrangements as needed. Paper Giant welcomes people from diverse backgrounds and life experiences and is an equal opportunity employer. If you feel uncertain about meeting all criteria, we encourage you to apply.

Who We Are Looking For

As a Product Designer at Paper Giant, you’ll use your design expertise to solve complex client challenges. You’ll be a hands-on designer working collaboratively with team members to deliver high-quality work for clients in the government, not-for-profit, and private sectors. You’ll scope and define design approaches, prototype and design digital interfaces, and create pathways for change through effective design and storytelling.

You bring deep knowledge and experience in visual and communication design across various contexts and mediums, with an essential grounding in human-centered design methodologies.

What You Will Do

• Show Impact Through Design Practice:
  • Address design challenges from clear to ambiguous problem spaces
  • Apply design and creative approaches to solve client problems
  • Use conceptual thinking to address user and client needs
  • Communicate ideas through sketching, wireframing, and prototyping
  • Integrate design research into decision-making and design rationale
  • Design and facilitate workshops (both online and in-person)
  • Utilize tools like customer journeys, service blueprints, and experience maps
  • Engage in qualitative research to turn insights into actionable plans
  • Document work in design systems and brand guidelines
• Deliver Client Projects to a High Standard:
  • Communicate research findings, strategic foresight, and conceptual ideas
  • Develop detailed designs and communicate rationale visually and verbally
  • Demonstrate adaptability to new processes, tools, and methods
  • Be proactive about seeking help when needed
• Manage Client Relationships:
  • Communicate comfortably with clients and stakeholders
  • Deliver engaging presentations and tell compelling stories
• Demonstrate Ethics, Purpose, and Care:
  • Show kindness, generosity, and respect in all interactions
  • Engage in ethical discussions about design work
  • Contribute positively to the studio practice and culture

Requirements

Essential Skills and Experience

• At least 2 years of experience in a product design, UX/UI, communications design, or human-centered design role
• Proficiency in Figma, Adobe Suite, and other no-code prototyping tools
• Experience creating and using design systems and brand guidelines
• Demonstrated experience in qualitative research involving users
• Ability to tailor design outputs to meet client needs
• Willingness to travel for research if required
• Fluent in English (written and spoken)
• Must have full working rights in Australia

Your Application

Please submit a resume and answer the following questions:

• Why do you want to work at Paper Giant?
• What’s the design achievement you’re most proud of in the past two years?
• What do you believe makes an effective product designer in a team setting?

We consider flexible, part-time, and remote arrangements.

Benefits

• Salary: $80,000 - $100,000 AUD plus superannuation (based on experience)

Working at Paper Giant

At Paper Giant, you’ll be part of a team passionate about design and research. We believe in collaboration, sharing, and inventiveness in our culture, and offer flexible work hours, professional development support, and learning opportunities for all staff. Our projects address complex and diverse challenges with a focus on meaningful impact.

Equal Opportunity Employer
We value diversity and welcome people from all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disabilities, culturally and linguistically diverse individuals, mature workers, and LGBTIQA+ individuals.

Applications Close
Submit your application by Friday, 29th November 2024.

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